Does PopStraps ship to my country?

We ship to over 50 countries worldwide. If you're able to add a product to your cart, we ship to you! PopStraps is based in Melbourne, Australia. Orders are usually dispatched within 24 hours and received within 7 business days, with the exception of some Pre-Order items. Pre-Order items can take up to 14 days to dispatch plus up to 10 business days to be delivered. Please read the product description carefully to see if your item is Pre-Order.

When will I get my order?

PopStraps is based in Melbourne, Australia. Orders are usually dispatched within 24 hours and received within 7 business days, with the exception of some Pre-Order items. Pre-Order items can take up to 14 days to dispatch plus up to 10 business days to be delivered. Delivery times may vary depending on your location. Please read the product description carefully to see if your item is Pre-Order.

Can I wear the AP x Swatch Royal Pop as a wristwatch?

The Royal Pop is designed as a pocket watch, but it can also be worn on the wrist with the right strap. Our dedicated Royal Pop strap range is built exactly for this purpose, so you can wear your Royal Pop every day.

Will PopStraps straps fit all 8 Royal Pop models?

Yes. We've built a strap for every model in the collection: Otto Rosso, Huit Blanc, Green Eight, Blaue Acht, Làn Ba, OTG Roz, Ocho Negro, and Orenji Hachi.

Do Royal Pop conversion straps come with the actual pocket watch?

No. Each strap is the strap only. The Swatch x AP Royal Pop pocket watch is not included unless purchasing a strap combo or a Royal Pop individually.

Will your straps damage the bioceramic surface or sapphire crystal?

Every product in our collection is designed with the materials of the Royal Pop in mind. Our wrist straps use a ceramic inner lining that secures the case. We specifically avoid materials that may damage your Royal Pop.

Refund policy

Change of Mind Returns

We accept returns for change of mind within 14 days of delivery, provided that:

The item is unused and unworn
The strap is returned in original condition and packaging
There are no signs of wear, damage, resizing, or installation marks
Proof of purchase is provided

Please note: Return shipping costs are the responsibility of the customer.

Non-Returnable Items

For hygiene, quality control, and product integrity reasons, we cannot accept returns for:

Straps that have been worn, fitted, or used
Items returned damaged or not in original condition
Clearance, sale, or promotional items (unless faulty)

Faulty or Incorrect Items

If you receive an item that is faulty, damaged, or incorrect, please contact us within 7 days of delivery and we will work quickly to resolve the issue.

Please email us with:

Your order number
A description of the issue
Clear photos of the item

Refunds

Once your return is received and inspected, approved refunds will be processed back to your original payment method. Please allow 3–10 business days for processing times depending on your bank or payment provider.